SVP, Customer Success
Jackie has spent her career at the intersection of data and customer success. Most recently, Jackie was a partner at ScaleHouse, where she helped data and analytics companies scale their commercial and product strategies. Before ScaleHouse, she served as Chief Client Officer at Simmons Research, where she spearheaded its client-first strategy, directed all sales and client service, led the custom research business, and helped transition Simmons from an Experian sub-brand to a stand-alone, private-equity-owned company. She also held various roles at Forrester Research and J.D. Power & Associates, innovating with clients on ways to bring data into their organizations. As a frequent speaker and lecturer, Jackie’s expertise has been cited in The New York Times, The Wall Street Journal, and more. In addition to her current role, Jackie also serves as the lead for the Boston chapter of WIRe, advises the American Cancer Society’s Young Executive Committee, and is a Board Member of the National Association of Women Sales Professionals. The rest of her time is spent with family and friends, engaging in various physical pursuits, or reading.
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