Automating Experiences for Predictive Results
Date & Time
Thursday, May 4, 2023, 4:25 PM - 4:55 PM

Adding a chatbot to your website doesn't make you a consumer experience pioneer (and don’t get us started on what some companies naively think passes for personalization). From truly predictive recommendations to tailored incentives, automation unlocks the customer experience opportunities that are now table stakes. This session will detail trailblazing use cases of companies leveraging data to predict and deliver the end-to-end needs of consumers.

Location Name
Grand Ballroom