Charu Pujari is SVP, AI and Engineering at Loblaw Digital, leading AI and engineering across e-commerce, loyalty, and retail media. He builds modern, composable platforms and AI systems that turn customer and operational data into action, from personalization and automation to measurement, decisioning, and productivity at scale. Charu is also recognized as a leading voice in Canada on agentic commerce and how AI-native experiences are reshaping retail, operations, and customer engagement. Previously, he held engineering and machine learning leadership roles at Paytm, and earlier in his career worked across data and ML roles at Amazon and Canadian Tire. He’s passionate about practical, trustworthy AI and building talent-first teams that deliver measurable outcomes.